Call us — fastest
- Answered 24/7, including holidays
- Most calls picked up in under 60 seconds
Home/Contact Us
Dispatch answered 24 hours a dayTalk to a Technician, Not a Phone Tree
One number covers every office. Tell us the city and what the door is doing, and we will send the closest available technician — usually the same day, and at any hour if it is an emergency.
Ways to Reach Us
Three Ways to Get a Technician Moving
Phone is the fastest for anything urgent. Email is better for scheduling and warranty paperwork.
Email us
- Scheduling, warranty questions, paperwork
- Replies within one business day
Visit an office
- Four service offices across the three counties
- Head office in Sanford for admin and billing
Head Office
Book a Garage Door Visit
Call, email or write to our Sanford head office. The emergency line is answered 24 hours a day, 7 days a week.
- Phone — 24/7 Dispatch+1 (407) 559-2448
- Head Office124 Commerce Way, Ste B, Sanford, FL 32771
- HoursMon – Sat: 7:00 AM – 9:00 PM — Sun & holidays: emergency dispatch 24/7
Office Hours
- Monday – Friday 7:00 AM – 9:00 PM
- Saturday 7:00 AM – 9:00 PM
- Sunday & holidays Emergency dispatch
- Emergency calls Answered 24/7
Before You Call
None of this is required — but if you have it handy, it usually saves a second trip:
- The city and ZIP where the door is — it tells us which hub is closest to you.
- What the door is doing: stuck open, stuck closed, off its track, loud, or reversing on its own.
- Whether you heard a bang. A loud bang almost always means a torsion spring, and we load the right size before leaving.
- The opener brand if you can see it, and roughly how old the door is.
- A photo of the spring bar above the door, if it is safe to take one.
Our Offices
Head Office and Four Service Locations
Administration and dispatch run out of Sanford. The four service locations below are where the trucks go out from — every one of them answers the same number. Pick the one closest to you for local details and directions.
Sanford, FL
124 Commerce Way, Ste BSanford, FL 32771
Plantation, FL
7901 SW 6th Ct, Ste 3201Plantation, FL 33324
North Palm Beach, FL
4440 PGA Blvd, Ste 3017North Palm Beach, FL 33410
Delray Beach, FL
55 SE 2nd Ave, Ste 4004Delray Beach, FL 33444
Coral Gables, FL
1541 Sunset Dr, Ste B-39Coral Gables, FL 33143
Not sure which office covers you?
Call our dispatch line and we will send the closest available technician — anywhere from Miami to Jupiter.
Call (407) 559-2448Before You Book
Questions We Get on the Phone
The ones our dispatchers answer most often. Anything else, just ask.
How fast can you get to my house?
In most of our coverage area we offer same-day service, and emergency calls are typically handled within two to four hours. Because we dispatch from four locations between Miami and North Palm Beach, there is usually a technician close to you at any hour.
Should I replace one spring or both?
We recommend replacing both at the same time. Springs wear at the same rate, so when one breaks the other is usually close behind, and doing them together keeps the door balanced and avoids a second service call. The technician confirms the door size, spring type and cycle rating on site before anything is ordered.
Can I replace a broken torsion spring myself?
We strongly advise against it. A torsion spring stores enough energy to cause serious injury when it releases, and the job requires winding bars and proper tensioning. It is the single most common DIY garage door injury and a technician can do it safely in under an hour.
Do you install hurricane-rated garage doors?
Yes. We install wind-load and impact-rated doors that meet Florida building code requirements, including Miami-Dade County approved products for coastal and high-velocity hurricane zones.
Garage Door Emergency? We’re Awake.
Nights, weekends and holidays included. One call and a technician is on the way.